Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. However with the effects of travel restriction due to Covid-19 it may take a little longer. Delivery details will be provided in your confirmation email. 

All parcels will require a signature upon delivery.

Sometimes the driver can’t deliver a parcel because the delivery address was incorrect, no one was home or the driver deemed it unsafe to leave the parcel unattended.

And sometimes, this can happen even if the parcel was marked with Authority to Leave (or even if the instructions were left blank).

The important thing to know is that we will update the tracking page with all the information we have about what happened, as well as how to get the parcel delivered successfully. 

Here are the different scenarios if a parcel wasn’t delivered:

Organise redelivery if the parcel was recorded as ‘Unable to deliver’

'Unable to deliver' means the driver couldn’t access the delivery location or they used their discretion and decided it wasn’t a good idea to leave the parcel unattended.

In this case, the best thing to do is to organise a redelivery. 

The good news is that you can do it all from the tracking page. Here’s how:

Enter the parcel reference number on the tracking page.  Hit the button that says ‘Redeliver parcel’. Follow the instructions to update delivery instructions and organise redelivery.

We use Sendle who are partnered with all major carriers, and local courier partners. Tracking and delivery information will be made available to you at check out.

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process. For more information regarding return please view our returns policy found in the footer menu.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. For more information please view our return policy found in the footer menu.

Currently we are working on options to have some personalizsation on our Greek Sandals. All options will be outlined on the product page, so look out for customisation options there.

You can contact us through our contact page! We will be happy to assist you.

We accept MasterCard, Visa, American Express, PayPal and ApplePay.  We will be adding AfterPay & ZipPay options in the future.

Should you wish to change your order after your payment has been processed, please call us immediately on +61300 561 810 and we will try our best to accommodate your request.  There may be some instances where we are unable to modify your order.

Should you wish to cancel your order after payment has been processed, please call us immediately on +61300 561 810 and we will try our best to accommodate your request. We are unable to cancel orders after items have been shipped.

On all our product pages you will find the relevant size charts (if the item requires it). We also have a sizing page found at the footer menu. If your still unsure or require more information please don't hesitate to reach out to us at info@artemissiashop.com and we will get back to you swiftly.